The Dojo » Maintenance Updates

Activity WhyCharts out of order - Estimated fix 3´rd of July at 6 PM

Martin Stockfleth Larsen — Thu, 02 Jul 2009 14:31:20 +0000

We have a small issue with our WhyCharts in the Activity Grids, this issue will be fixed Friday the 3´rd of July after 6 PM.

We apologize for the disturbance

Service window, Monday June 29th 19.00-22.00 GMT+1

Martin Stockfleth Larsen — Fri, 19 Jun 2009 11:18:45 +0000

We have an exciting new update of Headlight which will be uploaded on Monday the 29th of June, between 19-22 GMT+1.

Your campaigns will continue to run as normal.

We are sorry for any inconvenience caused by this but we know it´s worth it

You can also find this update on our Twitter profile

Service window Monday, June 8th, 19.00-22.00 GMT+1

Ulrik — Thu, 04 Jun 2009 14:00:14 +0000

Due to a hotfix, we will have a service window where Headlight will be unavailable between 19-22 GMT+1 Monday the 8th of June. We apologize for the inconvenience.

All your campaigns will continue to run normally.

TraceWorks office closed on Friday, June 5th

Ulrik — Thu, 04 Jun 2009 10:56:50 +0000

Due to a national holiday our office will be closed this Friday, June 5th.

In case you need any help just contact your usual contact person by phone.

In case of emergencies you can call our supporter Lars on 4086 2909

TraceWorks office will be closed this Thursday, May 21st

Eiby — Thu, 21 May 2009 05:41:51 +0000

Due to a national bank holiday our office will be closed this Thursday, May 21st.

In case you need any help just contact your usual contact person by phone.

Service window, Monday May 18th 19.00-22.00 GMT+1

Ulrik — Sun, 17 May 2009 07:23:51 +0000

We have an update of Headlight which we have to upload on Monday the 18th of May, between 19-22 GMT+1.

Your campaigns will continue to run as normal.

We are sorry for any inconvenience caused by this.

Headlight activity creation issue

Ulrik — Wed, 13 May 2009 11:58:53 +0000

We are currently experiencing some irregularities in the Headlight creation flow which might cause some users to have difficulty in creating activities. We are working intensively on a fix as you read this.

We apologize for any inconvenience caused by this.

Slight delay on Google click data for Tuesday

Ulrik — Wed, 13 May 2009 06:52:26 +0000

We have experienced a slight delay of the Google click data for yesterday. This issue has been resolved and the data is beginning to come into Headlight. We expect all data to be updated within the next few hours.

Traceworks support closed Friday 8th of May

Eiby — Thu, 07 May 2009 10:35:17 +0000

Due to a national bank holiday entitled General Prayer Day (this is not a joke) TraceWorks support will take the entire day off.

In case you need urgent help please contact your contact person directly.

Releases moved from 7-9 to 19-22 GMT+1

Ulrik — Wed, 06 May 2009 06:43:16 +0000

From now on version/patch releases of Headlight will be moved from 7.00-9.00 GMT+1 on Tuesdays to 19.00-22.00 GMT+1 on Mondays. We hope this will enable more of our hard working customers to use Headlight even on release days when they check in early in the morning.