The Dojo is the official blog of the online marketing software company TraceWorks.

Headlight will be unavailable from 4PM to 12PM GMT+1 Tuesday the 14th of December.
 Your campaigns will continue to run as normal.

Best Christmas Wishes

The Traceworks Team

Unfortunately we are experiencing delays in processing the data in Headlight. This affects data from today on some accounts.

We are working to solve this as soon as possible.

If you have any questions, feel free to contact support. Mail, livechat or phone.

We have found a problem with the adserved campaigns created since yesterday. We are working on solving the problem and hope to have this corrected shortly.

If you have any questions please contact support – via mail, phone or live chat.

*Update: This also affects edited campaigns.

*Update: This has affected all Post impression data from the last couple of days.

Headlight is closed for maintenance from now until 9 PM tonight, sorry for the trouble

To ensure correct conversion tracking, we would ask that you check that the domains tracked list is up to date. You can locate and update the list under : Preferences -> Settings -> Tracking Script.

A recent bugfix has shown us that many of these lists are currently out of date.

If you have any questions, please feel free to contact support mail : support@traceworks.com or phone : +45 33 118 118

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