Our parser is being updated and you will therefor experience a slight delay in live data this morning. Data should be updated within the next 2- 3 hours.
If you have any questions please contact support@traceworks.com
We have encountered an issue with Banner and Simple PPC click data from yesterday.
We are working to resolve the issue as soon as possible.
We apologize for any inconvenience caused by this.
Update 13:25 pm: This issue has been resolved and data are now available in Headlight.
Due to a national holiday our office will be closed this Thursday, May 13th and there will be limited support available on Friday the 14th of May.
In case you need any urgent help just contact your usual contact person by phone.
We are very happy to introduce you to our new Headlight support site. Come visit it on support.headlighthq.com
We are currently experiencing some long response times in the Headlight banner activity creation under Draft. This might cause some users to have difficulty in creating banner activities. We are working intensively on a fix as you read this.
We apologize for any inconvenience caused by this.
Due to a national holiday our office will be closed this Friday, April 30th.
In case you need any help just contact your usual contact person by phone.
Currently we are experiencing problems getting Google Adwords data to be shown from yesterday.
We are working on fixing this and will keep you updated here.
We have successfully upgraded our Adwords API integration to the new version from Google.
This is part of our ongoing effort for keeping the Headlight API integrations up to date.
If you should experience any problems please contact Traceworks support.
View the new Banner columns: “Impressions bought” and “Discrepancy %”
Also view the new drilldown to Banner -> Placement that also features the new columns: “Unique impression” and “Frequency”
View this video of how to setup Partner tags / Piggyback scripts in Headlight.
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