While the wiki is being updated it will be unavailable. If you have questions please contact Traceworks support.

Everybody love a fresh and tasty appetizer before dinner. Our design team has made a small and tasty look of our coming Headlight reporting.

We call it “Save As Report” but we are open for better suggestions.

Questions:
ml@traceworks.com

We need to maintain our servers running Headlight so Headlight is unavailable from 8PM to 9PM GMT+1 thursday the 14´th of january.

Your campaigns will continue to run as normal.

Best wishes
The Traceworks team

We need to maintain our servers running Headlight so Headlight is unavailable from 4PM to 6PM GMT+1 Wednesday the 13´th of january.

Your campaigns will continue to run as normal.

Best wishes
The Traceworks team

As a result of the problems this morning, we have to make an unscheduled restart of the Login server now.

This might result in users being disconnected.

Currently it is not possible to login to Headlight. We are working on solving this as soon as possible.

Update 09:55  The problem should be solved shortly ~5min

Login is now working again.

I will keep you updated here.

In order to allow normal performance of Headlight we have had to postpone inserting click data from today into Headlight. The data will be inserted after hours today.

13:45 – The database maintenance that has continued, has affected the time it takes for conversion data to be viewable from within Headlight.

If you have any questions please contact support.

Due to an extended database maintenance process, loading of data will be slower than usual. We are working on finishing the maintenence. – solved