Currently we are experiencing issues when a banner campaign under the Adtech flow is being created. We are looking into the cause. We will keep you updated here.

*Edit: The connection with the Adtech API was the problem here, we have been informed that the Adtech API server is up and running again.

Over the weekend we have had problems with the Report creation, the problem cause has been found and corrected. However if you are missing a report please contact support (support@traceworks.com +45 33 118 118)

*edit: While the servers are creating the missing reports Headlight response time can be greatly diminished. We will keep you updated here.

*edit: Due to very severe Headlight perfomance issues we have had to pause the report creation. Tonight at 18.00 we will start it again, this will cause the performance of Headlight to be affected. The reports will be done by Tuesday morning.

At 10:56 AM, Headlight began having problems resolving landing pages. This lasted for 20 minuttes. The cause was a human error in combination with a rutine maintenance on one of our production servers. We are taking steps to ensure that this will not happen again and are very sorry for the problem.

If you have questions please call or write us at Traceworks support.

Guys and girls, Piggy Back functionality is now part of Headlight, it can save you for both time and money. More info Go to our Wiki

Due to a problem with our Internet provider TDC, we are experiencing problems with the internet connection to Headlight. We are monitoring the issue and hope to have an update shortly. (This appears to be a problem hitting most of East Denmark)

Update: Most of the problems seems to be solved by now.  We will continue to keep you updated.

Update: We have not been able to detect further problems.