Comments on: An important word of advice; shove your canned answers http://thedojo.traceworks.com/2006/09/12/an-important-word-of-advice-shove-your-canned-answers/ This is where the TraceWorkers come to perfect their skills in making deadly sharp marketing software, practice communication and something in between. Fri, 02 Dec 2011 18:53:13 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Morten E. Wulff http://thedojo.traceworks.com/2006/09/12/an-important-word-of-advice-shove-your-canned-answers/comment-page-1/#comment-217 Morten E. Wulff Tue, 12 Sep 2006 14:03:35 +0000 http://thedojo.traceworks.com/2006/09/12/an-important-word-of-advice-shove-your-canned-answers/#comment-217 This is so right. I also hate canned answers. You feel right away when answers are pre-cooked like that. Support needs to be FANATICAL and machines simply don't understand that concept. Machines are dumb people. This is so right. I also hate canned answers. You feel right away when answers are pre-cooked like that.

Support needs to be FANATICAL and machines simply don’t understand that concept. Machines are dumb people.

]]>